Returns and Refunds
Returns (if applicable):
Our policy lasts 40 days. If 40 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
You will be responsible for paying for your own shipping costs for returning your item.
Please email firstname.lastname@example.org regarding a return before sending us the product.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund within 5 business days of receiving your product.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note a 10% restocking fee will be deducted from your original payment.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Please email email@example.com regarding a refund before sending us the product.
You can also write to us to the following address:
23C, BLK9, PEAK ONE, TAIWAI, N.T, HK
With issues regarding invoices please write to: